Turn Your Shopify Store Into an AI Chatbot with Personality
Reduce tickets, increase sales.
Maximum accuracy with Knowledge Graph - Auto AI-Training.
GDPR & AI-Act compliant.
Join 800+ leading Shopify brands
AI chat just got smart for e-commerce
AI chat is the new standard in e-commerce. Flyweight delivers it with focus on conversion, support automation, and instant product understanding. No training needed.
👋 Fewer abandoned carts. More sales.
👋 Less support chaos. More focused work.
👋 No more lost data. Smart optimization.
👋 No more generic bots. AI with personality.
One Knowledge Graph. Every Answer.
Flyweight automatically turns your entire Shopify store — products, pages, articles, FAQs, and policies — into a structured AI Knowledge Graph. When a customer asks a question, the chatbot queries this graph in real time and responds with accurate, up-to-date answers grounded in your own store data. No training, no manual updates — just reliable answers, always in sync with your content.
Shopify Store
All public store data. More sources possible — Zendesk, content metafields, file uploads.
Flyweight AI Knowledge Graph
Customer Chat
Instant, accurate answers based on your store data.
A peek at what Flyweight can do
A few of the ways our AI handles support and drives sales across your store — explore them all.
Handle every case from order issues to product advice.
Route chats by intent and urgency — from canceling orders to requesting returns. All automated.
Jump into any conversation — human takeover included, free.
Live Chat
NewAdd unlimited live chat and human takeover to your Shopify store. The AI handles the volume; your team steps in seamlessly when it matters — included free.
Smart product suggestions, right inside the chat.
The AI recommends relevant products in real time — complete with rich previews and direct shopping actions.
Multilingual AI Chatbot for Shopify Stores
Offer instant support in 100+ languages with Flyweight AI. Automatic language detection and full multilingual Shopify chatbot.
Real-time tracking for happier customers
Let customers check their order status instantly — without waiting or asking support.
GDPR & EU-AI-Act ready, out of the box.
Designed to work within GDPR and the EU AI Act — privacy-friendly by default, with data minimization built in.
Get Started Today
Try your own AI chatbot for free and see how it grows your business. 7 days free, no limits on traffic or AI chats.
Click "Install" to add the "Flyweight AI" app to your Shopify® store. No credit card needed, no signup required.
Join the Flyweight Family! 👋
Up for working at a fast-growing SaaS startup? Mannheim or Frankfurt? Remote? Engineering or Sales? Get in touch.
Hi, we're Flyweight! We’re a team of software developers passionate about building the best and most authentic AI solutions for e-commerce stores.
Our HQ is in Mannheim, Germany. You're always welcome for coffee or mate if you're around!
What Our Customers Say
4.8 out of 5 based on 106 reviews on the Shopify App Store
Maître Philippe & Filles
I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.
PD Customs
An incredibly effective app that is both simple to use and remarkably smart straight from the get-go. Unlike other AI chat apps that I've tested it pretty much provides the perfect answer 100% of the time. Tweaking custom answers is super easy and never fails. I'm loving it so far!
Zero Trace Tours
Honestly, I just installed this, super easy. Did my first search, amazing response! I could never provide the service this thing will for me. Epic find
Optimize GmbH
Easy Setup und direkt gut eingerichtet! Die KI antwortet super auf Kundenanfragen und ist dabei fachlich sehr gut (hängt natürlich von der Webseite ab). Der Support ist Hammer, antwortet in wenigen Stunden und immer fachlich kompetent. Sollte öfters geben.
Venen Engel Shop
Das Setup von Fly ist äußerst unkompliziert, und das Ergebnis überzeugt auf ganzer Linie. Alle wichtigen Designs können individuell angepasst werden, wodurch unsere Kunden bereits ab dem ersten Tag von der Live-Chat-Funktion profitieren. Darüber hinaus bietet Flyweight einen erstklassigen Kundenservice, der bei der Implementierung von Custom Routings oder anderen maßgeschneiderten Lösungen unterstützt. Vielen Dank für eure großartige Unterstützung!
VEYNOU
I’m super impressed by this AI chatbot! It acts as our 24/7 concierge for selling jewelry, offering the most natural conversations I’ve ever experienced from an AI. Setting it up was easy, just one click, with many design options to seamlessly integrate it with our Shopify store. I have to give a shout-out to the Flyweight support team too - I had some extra design requests, and they were fulfilled within 24 hours. Can totally recommend it!