AI Process Automation

End-to-end AI automation for Shopify brands.

Automate workflows across Shopify and your existing commerce stack. Flyweight connects your store knowledge, business rules, and tools so your AI Agent can complete tasks, update systems, and move processes forward automatically.

  • Powered by your Commerce Knowledge Graph
  • Integrates through Shopify Flow and APIs
  • GDPR and EU AI Act compliant
ShopifyCustomer service platformCRMMarketing toolsFulfilmentCustom apps

Connect your stack, not replace it

Flyweight plugs into the tools you already run. The agent reads the information it needs and completes approved actions across them, so the whole request finishes inside one conversation.

  • Shopify: orders, products, customers and Flow.
  • Your customer-service platform and shared inbox.
  • CRM and marketing tools, like Klaviyo.
  • Fulfilment systems and custom applications.
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Real automations, live with Shopify brands

How stores use the Flyweight AI Agent to complete processes end to end, right inside the conversation.

Reducing avoidable returns with immediate post-purchase actions

Shipping errors require immediate attention. Traditional support processes are often too slow: by the time a customer's request is reviewed, the order may already be fulfilled and on its way.

The Flyweight AI Agent allows customers to cancel eligible orders or request shipping-address changes directly in the conversation. It checks the order status, applies the relevant business rules, and triggers the action immediately, before fulfilment whenever possible.

This helps Australian Bodycare resolve incorrect addresses and accidental orders faster, reducing unnecessary shipments, returns, and support effort.

Automated workflow

Customer request → Order verification → Eligibility check → Shopify Flow, Shopify API, or target-system API → Immediate confirmation

Resolve order issues before fulfilment
Australian Bodycare★★★★★
I just placed an order but picked the wrong delivery address. Can I still change it?
Let me check. Order #8412 hasn't been fulfilled yet, so yes. What's the correct address?
12 Harbour Lane, Dublin
Shipping address updated before fulfilment.

From process idea to production-ready automation

Together, a process idea becomes a production-ready automation, built on the knowledge and workflows your team already has: from choosing the right workflow and defining the business rules to connecting your systems, testing every path, and launching safely.

In a free initial call, your current workflow is reviewed together: the systems involved, request volume, and where delays or manual work occur, to find the fastest route to measurable value.

What we look at together

  • The process that should be automated
  • Current manual steps and bottlenecks
  • Systems and tools involved
  • Expected volume and business impact
  • Important rules, risks, and exceptions
  • Available APIs, Shopify Flow actions, or integration options

You receive

An initial feasibility assessment and recommended next steps.

Every automation is built around your systems, business rules, permissions, and approval requirements. Your team stays the expert; Flyweight turns that expertise into repeatable actions and routes sensitive or exceptional cases to the right person.

  • Built around your existing technology stack
  • Clear permissions and business rules
  • Human approval where required
  • Tested before production launch
  • Transparent actions and escalation paths
  • GDPR and EU AI Act compliant

No preparation or technical documentation required.

Enterprise-ready

Built to sit inside a larger brand’s existing stack and processes.

Works with your stack

Use information and complete actions across your existing process, without forcing you to replace your stack.

Compliance built in

GDPR compliant with a DPA, and aligned with the EU AI Act. Data-residency questions are handled as a conversation, not a blanket promise.

Human oversight

Your team stays in control, with full context and free human takeovers.

Find the first process your AI Agent should automate

In a free AI Automation Fit Check, we evaluate your process, existing tools, and requirements. You receive an initial feasibility assessment and a clear recommendation for the next step.

No preparation or technical documentation required.