AI Sales & Support

AI sales and support chatbot, grounded in your store.

One AI chatbot recommends the right products, resolves everyday questions, and hands the hard cases to your team with full context. Grounded in your store knowledge and live order data.

GDPR & AI-Act compliant. Human takeovers included free.

Sells

Answers questions, understands what the customer actually needs, and recommends the right products in your brand voice.

  • Recommends the right products from real attributes, not keyword guesses.
  • Understands what the customer actually needs before suggesting.
  • Explains the differences between products and variants.
  • Guides shoppers to a confident purchase, day and night.
Which of your jackets is warmest for winter cycling?
For winter rides the Alpine Shell is our warmest, wind and water resistant. Want me to compare it with the Trail Jacket?

Supports

Resolves common questions using your real store knowledge and live order context.

  • Resolves common questions using your real store knowledge.
  • Answers with live order and customer context.
  • Handles returns, shipping and sizing questions around the clock.
  • Hands complex cases to your team with full context. Human takeovers are included free.
Where's my order? It's been 4 days.
Order #1042 shipped yesterday and is out for delivery today. Here's your live tracking link.

Live with Shopify brands

How stores use the Flyweight AI Agent to sell and support, right inside the conversation.

Turning product conversations into sales

Recovery technology is a considered purchase. Shoppers want to know which device fits their training, their goals, and their budget before they commit, and those questions often arrive at the exact moment they are ready to buy.

The Flyweight AI Agent helps shoppers identify the right recovery solution, answers detailed product questions, and guides them to the best fit, grounded in the real Reboots catalog and content.

By meeting purchase intent in the moment, the same conversation that answers a question also closes the sale.

1 in 8 conversations leads to a sale
Reboots★★★★★
I train for marathons. Should I get the boots or the full recovery set?
For running recovery, the boots target your legs directly. If you also get back or hip tightness, the set adds those zones. Want a quick comparison?
Yes, and can I still order today?
Absolutely. Here is the boots vs. set comparison and both are in stock.

Grounded in your Knowledge Graph

Every answer is grounded in a structured commerce knowledge graph built from your store, which reduces hallucinations and keeps recommendations and policies accurate.

How the Knowledge Graph works

Ready to go further?

The same agent can complete approved actions end to end, from a newsletter signup to an order change.

Explore AI Process Automation

Turn conversations into sales and resolved tickets

Launch an AI agent grounded in your store, with human takeovers included free.