An AI agent that actually knows your brand.
Flyweight continuously connects the knowledge across your Shopify store: products, variants, collections, content, policies, orders, customer context, and connected systems. This creates a structured commerce knowledge graph the AI can use to understand relationships, not just search isolated pages or repeat generic answers.
Grounded in your store data. GDPR & AI-Act compliant.
You’ve already built the perfect source for your AI
Your products, content, specifications, policies, and years of business knowledge are already inside your Shopify store. Flyweight connects this knowledge in a Commerce Knowledge Graph, giving your AI Agent the context it needs to sell, support, and take action like a true member of your team.
From your store
Shopify Store
All public store data. More sources possible — Zendesk, content metafields, file uploads.
Flyweight AI Knowledge Graph
Customer Chat
Instant, accurate answers based on your store data.
Why this matters
Because the agent understands how the business fits together, it can do the things generic search cannot.
Smarter recommendations
Recommend products based on real attributes and customer needs.
Clear comparisons
Explain differences between products and variants.
Accurate policies
Apply store-specific policies accurately.
Context-aware support
Use order and customer context during support conversations.
Safe actions
Understand whether an action is allowed before executing it.
Connected workflows
Pass structured context into connected workflows and systems.
How it works
From raw store content to an agent that reasons over relationships.
Connect your sources
Products, variants, collections, content, policies, orders and connected systems sync in continuously.
Structure into a graph
Flyweight turns them into a structured commerce knowledge graph and keeps the relationships intact.
The agent reasons over relationships
It understands how products, policies and orders fit together, not just isolated pages.
Check what is allowed
Before acting, the agent checks the request against your store and customer context.
Pass context into workflows
Structured context flows into your connected tools so the next step runs cleanly.
Grounded in your real store data
Grounding answers in your actual store content reduces hallucinations and drives higher accuracy. The agent stays close to what your store really says, uses live order and customer context where it helps, and hands off to your team when a case calls for it. Built to stay reliable, GDPR and AI-Act compliant.
Where the Knowledge Graph runs
The same grounded knowledge powers both sides of the agent.
AI Sales & Support
Recommends the right products and resolves everyday questions, grounded in your store knowledge and live order context.
Explore AI Sales & SupportAI Process Automation
Completes approved actions across Shopify and your connected tools, checked against store context first.
Explore AI Process AutomationPut your store knowledge to work
See what a grounded AI agent can do with everything your store already knows.