Channels

One on-brand AI. Every channel your customers use.

Your store already holds the answers. Flyweight turns all of it into one on-brand AI, refreshed daily, ready to answer wherever your customers reach out.

Coming soon. Available on AI Pro and AI Leader.

One on-brand AI, ready for every channel

Flyweight turns your whole store into one on-brand AI and keeps it current. The same assistant then answers wherever your customers reach out, with the same knowledge and the same voice.

  • One on-brand voice across every channel.
  • Grounded in your store and refreshed daily.
  • Live on your storefront today, with more channels coming.
  • Human takeovers included, so your team stays in control.
Your on-brand AI

Answers on

AI ChatbotAI SearchInstagramWhatsAppMessengerHelp desk

Live on your storefront, coming to every chat

It starts on your storefront, with your web widget and AI Search live today, then moves into the messaging apps your customers already use.

AI Chatbot

Your storefront chat

Live today
AI Search

AI-powered search that can replace your storefront search bar

Live today
InstagramInstagram

Direct messages

Coming soon
WhatsAppWhatsApp

Direct messages

Coming soon
MessengerMessenger

Direct messages

Coming soon
Coming soon

Answer tickets where your team already works

Bring your Flyweight AI into your help desk and shared inboxes.

Answer tickets with your Flyweight AI directly on all your platforms, grounded in your store content.

ZendeskFreshdeskGorgiasGmailOutlook

Zendesk, Freshdesk, Gorgias, Gmail, and Outlook are just examples.

Available on AI Pro and AI Leader. Each CS tool is connected to your store by one of our experts.

Want your AI on every channel?

See how Flyweight turns your store into one on-brand AI, ready for everywhere your customers are.