Five ways your AI can make a measurable difference.
One AI, five ways to create value: earn back its cost, grow revenue, increase order value, help customers buy sooner and automate repetitive support. Build toward them together, with a setup that fits your brand.
These results draw on more than 100 performance calls with brands since Flyweight AI launched. They show what is possible, not a guaranteed outcome. Your industry, catalog and setup shape the results. We have a library of best practices to help you get there.
Our Big 5 / 01
AI that pays for itself many times over
5,000%+
Return on investment
Helpful advice removes uncertainty and moves shoppers closer to a purchase. Proactive messages can start that conversation by highlighting a relevant product, use case or question. With the right setup, the value of those conversations can far outweigh the cost of your AI.
Start with your costs and the value you want to create: sales, time saved or both. We help you choose the right measures for your store.
Optimize Bike: 6,631% ROI with Flyweight →Our Big 5 / 02
Give shoppers a reason to buy with confidence.
5–15%
Revenue growth potential
Flyweight helps customers understand your products, compare options and find what fits their needs. Relevant, interest-sparking messages bring visitors into the conversation from their first visit, including when your team is offline.
Revenue growth of 5–15% shows the potential of helpful advice at the right moment. Your industry, buying journey and setup determine what is realistic for your brand.
Discuss references from your industry →Our Big 5 / 03
Help customers find the right product and the right extras.
+18–49%
Higher average order value
Product comparisons, complementary items and relevant upgrades make buying decisions easier. Help shoppers choose a complete solution with recommendations that fit their needs, from the right accessories to a worthwhile upgrade.
Build recommendations around real needs, compatibility and product knowledge. Useful advice gives shoppers a reason to choose a more complete solution.
See how BioTeiGa achieves 49% higher order value →Average order value for AI-assisted purchases compared with purchases without chat.
Our Big 5 / 04
Answer the question that stands between browsing and buying.
10–20 min
Median time from chat to purchase
A missing detail can hold up a purchase: the right size, a compatible part or the difference between two models. Flyweight helps customers work through those questions while they are ready to act.
At top-performing brands, the median time from chat to purchase is 10–20 minutes, sometimes below 10. Let’s look at the buying journey that matters for your products.
See examples in a demo →Median time among conversations followed by a purchase.
Our Big 5 / 05
Give your support team room to breathe.
>90%
Chat requests resolved without human interaction
Flyweight handles repetitive questions about products, shipping, returns, sizing and orders. Reboots and Venen Engel resolve over 90% of chat requests without human interaction. Your team can focus on the cases that need their expertise.
Connected order actions help the AI move requests forward. Complex or uncertain cases go to your team with the conversation history. The same Knowledge Graph can also support tickets, email and social messages through connected channels, keeping answers consistent.
See how Venen Engel automates over 90% of customer questions →Keep the conversation going
Turn interest into your team’s next opportunity.
Not every conversation ends with an online purchase. A large B2B order, a high-value product or a custom request may need a personal follow-up. Your AI can collect the requirements and contact details, then hand your team a useful brief and the conversation history.
Qualified enquiries for your sales team
Ask about quantities, specifications, timing and what the customer needs. Your team can pick up where the chat left off, with the context to prepare a quote or plan the next step.
At Veynou, every 9th chat becomes a lead the team can follow up on →Newsletter and WhatsApp signups in chat
Use a highlighted button or Quick-Action to invite customers to your newsletter or WhatsApp list. A relevant offer at the right moment makes it easy to opt in while they are already engaged, with their consent.
Veynou’s lead figure refers to high-value enquiries. Newsletter and WhatsApp signups are additional ways to build your audience.
We love complex brands
The more there is to explain, the more useful your AI can be.
Technical products, compatibility, configurations, metafields and buying rules all shape the decision. Your Knowledge Graph and workflows turn that complexity into useful guidance.
Industry and product complexity are the starting point. Content quality, traffic, chat placement and the actions your AI can take also influence results. We adapt the setup to how your business works and measure the outcomes that matter to you.
We have built a library of best practices from more than 100 performance calls with brands. Book a call to explore what is possible in your industry, see relevant reference stores and plan the right approach for product advice, lead capture and support workflows.
Book a demoMeet your AI chatbot for Shopify →