Everything you need to sell smarter
From setup to conversions — explore the features that drive smarter, faster, more human e-commerce.
Go live in minutes, not weeks.
Get your AI chatbot running on Shopify without manual training or coding. Just plug it in and start converting.
Set tone, humor, emoji-level and more.
Customize how your chatbot talks — from professional to playful. The personality is yours to define.
Multilingual AI Chatbot for Shopify Stores
Offer instant support in 100+ languages with Flyweight AI. Automatic language detection and full multilingual Shopify chatbot.
GDPR & EU-AI-Act ready, out of the box.
Your AI chatbot is automatically compliant with GDPR and the EU AI Act. No legal guesswork required.
During or after any chat.
Turn conversations into qualified leads — before, during, or after support.
Real-time tracking for happier customers
Let customers check their order status instantly — without waiting or asking support.
Handle every case from order issues to product advice.
Route chats by intent and urgency — from canceling orders to requesting returns. All automated.
Convert traffic from the first click.
Trigger targeted chats based on UTM parameters or ad origin. Personalized engagement from the start.
Analyze every conversation for insights.
Dig into what users ask, where they drop, and what converts — all in one dashboard.
Know that AI conversations drive revenue.
See if chats lead to purchases, what messages convert, and what’s working — with real-time data.
Smart product suggestions, right inside the chat.
The AI recommends relevant products in real time — complete with rich previews and direct shopping actions.
Trigger chat actions instantly with powerful Flyweight AI Deep Links.
Use Flyweight AI Deep Links to open the chat with predefined actions such as order tracking, product advice, or custom routing — perfect for emails, support, and storefront CTAs.
Use the default floating chat bubble — or embed the chat directly into any page.
Flyweight AI appears on every page as a floating chat bubble by default. You can also embed the chat inline inside specific Shopify pages for a fully integrated support experience.
Authentic AI chatbot for your Shopify store
Turn your Shopify store into an authentic AI chatbot powered by ChatGPT. Reduce hallucinations, answer customer questions accurately, and boost conversions.
Install and test Flyweight AI at no cost
Install Flyweight AI — a Built for Shopify certified chatbot — free on your Shopify store. Test the AI in preview and enjoy a 7-day free trial on all plans.
Experience the power of AI chats
One conversation is all it takes to see the difference.
Tailor the chat's look and feel according to brand's identity and significantly enhance the user experience on your store with a cohesive and visually appealing chat interface.
Get Started Today
Try your own AI chatbot for free and see how it grows your business. 14 days free, no limits on traffic or AI chats.
Click "Install" to add the "Flyweight AI" app to your Shopify® store. No credit card needed, no signup required.
Frequently asked questions
General
Can I manage how the AI responds?
Yes. Flyweight’s Shopify chatbot responses are derived from your store data — so you can just edit your product pages, FAQs, or other content to change responses. The AI syncs daily, so changes are continually refreshed. For even more precise control, you can fine-tune responses using our own routing capabilities. Highlight certain products, provide discount coupons, block objectionable subjects, or create exact responses for frequently asked questions. The possibilities are extensive — book a demo if you’d like to learn more.
What if the AI does not know the answer?
That’s where Flyweight excels. Thanks to our sophisticated graph-based backend, the Shopify AI chatbot can understand when it lacks sufficient information. Rather than hallucinating, it hands the request over to you (along with customer data and chat history). Pro tip: utilize these cases to enhance your store content or define a custom route so your AI chatbot will know how to deal with it next time.
Which languages does the AI speak?
Our AI speaks more than 100 languages — even Icelandic. The Shopify bot answers in the language of the customer, and the chat UI can be localized to support localized Shopify markets. It’s a game-changer if you’re selling internationally. We also offer pre-installed language packs in case you need assistance with localization.
What if I add and delete products, or have special promotions such as Black Friday?
Your data is refreshed daily, so the Shopify AI chatbot automatically learns about new items, additions, and removals. If you’re promoting a seasonal offer or rotating catalogue, Flyweight keeps pace. As we like to say: you create the magic — we turn it into a support and sales AI.
Can it handle order tracking requests?
Yes. The AI chatbot checks order status through your Shopify backend and notifies customers of the most recent update along with a tracking link (if any).
How are returns or other support issues handled by the chatbot?
You can automate routing logic for common scenarios like returns, complaints, etc. The assistant will follow your instructions, redirect customers to the desired channel (email, WhatsApp, URL, etc.) or capture customer details if necessary.
Is Flyweight GDPR compliant and EU AI Act compliant?
Yes. Flyweight is GDPR compliant and constructed in accordance with the EU AI Act. We retrieve just the required store content and segregate sensitive customer information from the AI.
For tutorials, guides and best practices visit our blog or watch our videos.
Get Started Today
Try your own AI chatbot for free and see how it grows your business. 14 days free, no limits on traffic or AI chats.
Click "Install" to add the "Flyweight AI" app to your Shopify® store. No credit card needed, no signup required.