Why AI chatbots are changing e-commerce

AI chatbots engage customers instantly, scale support without hiring, and turn questions into conversions — 24/7. They’re the future of online retail because they’re always on, always learning, and always converting.

Boost SalesIncrease your conversion rate and decrease your bounce rate with authentic AI chats that guide your customers immediately through your products and policies.

👋 Bye bye, abandoned carts. Hello, AI sales!

Conversion Rate

Average Order Value (AOV)

Customer Lifetime Value (CLV)

Cart Abandonment Rate

Reduce SupportLighten your customer service load by sorting out common issues pre-sales, handling them automatically, and routing the important ones to the right place.

👋 Bye bye, struggling customer support. Hello, AI automation!

Support Tickets

Cost per Support Ticket

Tickets per Agent

First Response Time

Gain InsightsAuthentic AI conversations allow you to improve your products, services, and customer experience. Understand what your visitors want in real time, uncover friction points in their journey, and shape a brand experience that actually resonates.

👋 Bye bye, lost data. Hello, continuous improvement!

Collected Leads

Visitor Insights

Brand Identity

Customer Journey

Why choose Flyweight AI for your store

Unlike generic tools, Flyweight is built for e-commerce from the ground up. Our AI understands complex Shopify stores out of the box — with smart product logic, real-time routing, and conversion-optimized conversations.

AI-powered, but you remain in control. Our AI chatbot ensures that all responses are exclusively based on your store's data, eliminating any possibility of hallucination. Any changes to products, pages, or custom routing are reflected in the chat answers, providing accurate and up-to-date information to your customers.

Flyweight Assistant acts as the first point of contact for your customers, providing instant responses to all their questions. You can keep proven customer service channels and workflows and just integrate them via our routing system.

No wrong answers:All knowledge is solely based on your store's data
No stale information:Updated products, pages, routing etc. are passed directly to the AI without training periods
No changed processes:Keep your customer service channels and connect them
No lost opportunities:Collect leads whenever wanted
No onboading time:Get started within minutes

Product Content

Page Content

Blog Content

Create Content

Edit Content

Remove Content

Set Routing

Order Status & Tracking

Flyweight AI

On-demand generated AI messages

Customer Service Tool

On-demand displayed forms (e.g. for contact information)

Get started today

Try your own AI chatbot for free and see how it can help you grow your business. A 7-day free trial is included without limits in traffic, AI chats and AI-generated revenues.

Click the install button above to install the "FLY AI Chatbot" app in your Shopify® store. No credit card required. No sign-up needed. No strings attached.