Why AI chatbots are changing e-commerce

AI chatbots engage customers instantly, scale support without hiring, and turn questions into conversions — 24/7. They’re the future of online retail because they’re always on, always learning, and always converting.

Boost Your SalesOur AI chat guides customers to the right products and answers their questions instantly. Higher conversions, fewer bounces.

👋 Fewer abandoned carts. More sales.
Conversion Rate
Average Order Value
Customer Lifetime Value
Cart Abandonment Rate
Reduce Support LoadYour AI handles common questions automatically while you focus on what really matters. Complex cases still come to you.

👋 Less support chaos. More focused work.
Support Tickets
Cost per Ticket
Tickets per Person
Response Time
Gain Customer InsightsAI conversations show you what your visitors actually want, where they get stuck, and how to improve your store. Real insights, not guesswork.

👋 No more lost data. Smart optimization.
Collected Leads
Visitor Insights
Your Brand
Customer Journey

Why choose Flyweight AI for your store

Unlike generic tools, Flyweight is built for e-commerce from the ground up. Our AI understands complex Shopify stores out of the box — with smart product logic, real-time routing, and conversion-optimized conversations.

AI-powered, but you remain in control. Our AI chatbot ensures that all responses are exclusively based on your store's data, eliminating any possibility of hallucination. Any changes to products, pages, or custom routing are reflected in the chat answers, providing accurate and up-to-date information to your customers.

Flyweight Assistant acts as the first point of contact for your customers, providing instant responses to all their questions. You can keep proven customer service channels and workflows and just integrate them via our routing system.

  • No wrong answers:All knowledge is solely based on your store's data
  • No stale information:Updated products, pages, routing etc. are passed directly to the AI without training periods
  • No changed processes:Keep your customer service channels and connect them
  • No lost opportunities:Collect leads whenever wanted
  • No onboading time:Get started within minutes

Product Content

Page Content

Blog Content

Create Content

Edit Content

Remove Content

Set Routing

Order Status & Tracking

Flyweight AI

On-demand generated AI messages

Customer Service Tool

On-demand displayed forms (e.g. for contact information)
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Get Started Today

Try your own AI chatbot for free and see how it grows your business. 14 days free, no limits on traffic or AI chats.

Click "Install" to add the "Flyweight AI" app to your Shopify® store. No credit card needed, no signup required.

Built for Shopify