Fair pricing, based on real usage
Low base fee, then pay only for what drives results — via impressions or AI-generated revenue. Transparent, performance-driven, and built to scale with your store.AI Starter
$1 /month
For store starting with AI – ready to boost sales and support.
- Unlimited AI chats
- Unlimited routing incl. order-tracking
- Unlimited collected leads
- Fully customizable brand personality
- Dedicated knowledge graph with daily updates
3.0% commission on AI-generated revenue — includes only orders placed within 2 hours after a chat interaction.Includes 1.5K impressions per month. Additional 5K impressions for $10 each.Up to 3,000 products.
AI Pro
$30 /month
For stores converting traffic into AI chats – built to scale with you.
- All features from "AI Starter" plan
- Integrate external sources (e.g. files, Zendesk, ...)
- Custom data exports
- Prioritized feature requests
- Dedicated success manager
1.5% commission on AI-generated revenue — includes only orders placed within 2 hours after a chat interaction.Includes 10K impressions per month. Additional 5K impressions for $8 each.Up to 5,000 products.
AI Leader
Let's talk
For stores with custom needs – tailored solutions for smarter growth.
- Custom AI development for external or internal use cases
- Deploy multiple AI assistants across stores
- Dedicated infrastructure options for scale, security, and control
- Custom AI features & full-process integration / automation
- Integration into existing systems (CRM, ERP, OMS, etc.)
- Direct access to our developer team
Starting at $1500/month
Frequently asked questions
General
How does your pricing work?
We are straightforward. No “request a quote” buttons or surprise charges. You pay per use: only if you derive value from Flyweight AI, you pay. Some stores utilize our Shopify chatbot to automate hundreds of support requests every day; others increase sales by leaps and bounds by offering 24/7 customer guidance.
Can I change plans at any time?
Yes. You can upgrade or downgrade your plan within our Shopify app whenever you want.
Can I cancel anytime?
Yes. All subscriptions can be cancelled by a single click in our Shopify app.
What are the payment options?
All fees are charged directly to your Shopify bill. No third-party billing configuration required.
Do you have any discounts?
We provide bespoke pricing for stores with more than 400,000 impressions a month or for retailers/agencies who host Flyweight AI for multiple stores. Contact us to find out more.
Usage-based pricing
Why do you charge impression fees?
We charge based on impressions because every chat provides value — whether it answers a question or drives a sale. Unlike session- or message-based pricing, our model encourages genuine interaction instead of limiting conversations. This makes it a fair way to reflect actual usage and support deflection.
What is an impression?
An impression is similar to a Shopify session. It is only counted once when the chatbot is displayed to a new visitor. If the same visitor returns within 30 minutes, it won’t be counted again. To estimate impressions, you can refer to your monthly sessions in Shopify.
Why do you charge a commission on AI-generated revenue?
We only earn when you earn. The commission model ensures our goals are fully aligned with yours. Based on data from 400+ brands, merchants typically see a 5–15% revenue boost, depending on their niche. This approach helps us keep fixed costs low while focusing on driving your success.
How do you calculate the commission on AI-generated revenue?
We only count orders placed within two hours of a chat interaction (with at least one message) on your Shopify storefront. This ensures that the AI chatbot had a direct influence on the sale.
For tutorials, guides and best practices visit our blog or watch our videos.
Get started today
Try your own AI chatbot for free and see how it can help you grow your business. A 7-day free trial is included without limits in traffic, AI chats and AI-generated revenues.
Click the install button above to install the "FLY AI Chatbot" app in your Shopify® store. No credit card required. No sign-up needed. No strings attached.
