How Reboots Shopify Chatbot Turns Every 8th Chat into a Sale with Flyweight AI

Reboots – Smart Recovery for Your Tomorrow

Reboots develops innovative compression massage and cryotherapy solutions designed to accelerate athletic recovery and enhance performance. From ambitious amateurs to professional athletes, the brand stands for smarter regeneration, measurable results, and high-performance technology.

"You have a goal. We help you achieve it. With Reboots, you regenerate smarter and are always ready for your next challenge."

Operating internationally across Europe and the US (with its sister brand, Flowell), Reboots runs its fast-growing brand on Shopify. But selling technically advanced recovery systems online requires more than strong traffic. It requires guidance.

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The Challenge: Complex Products Need Real Guidance

Reboots offers advanced recovery systems that customers don’t buy impulsively. They want to understand how compression massage works. They compare configurations. They look for reassurance before investing.

This creates typical scaling challenges for ambitious Shopify brands:

• Repetitive technical support questions
• Customers needing detailed explanations before purchasing
• International traffic in multiple languages
• Missed sales outside business hours

AI sounds promising. But only if it is accurate, brand-aligned, and easy to manage. No additional AI project. No manual training. No constant monitoring.

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Turning Great Content into an AI Chatbot for Shopify with Personality

Reboots already has exceptional content inside its Shopify store. Clear explanations. Structured knowledge. A strong brand voice.

Instead of creating something new, Flyweight transforms everything that already exists into an authentic Shopify Chatbot powered by AI.

With one click, within 30 minutes, Reboots has its own AI live on Shopify.

• No manual training
• No complex setup
• No ongoing maintenance
• Automatic nightly content refresh

Flyweight converts the entire Shopify store into a structured graph system. This technology reduces hallucinations and ensures every answer stays close to real store data.

The result: accurate, helpful, brand-aligned conversations that feel natural.

You’ve already written the solution. Flyweight turns it into an AI with personality.

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Extending the Shopify Chatbot with Zendesk Knowledge

In addition to the Shopify store content, Reboots also integrates its Zendesk Help Center into Flyweight AI.

This means the AI Chatbot doesn’t only rely on product and store information. It also includes structured support knowledge, FAQs, and documented expertise that has been built over time inside Zendesk.

All of this additional knowledge is converted into the same graph-based structure.

The result:

• Support documentation becomes instantly usable inside the Chatbot
• Previously siloed knowledge turns into real-time customer conversations
• Answers remain consistent across Shopify and Zendesk
• No duplication, no manual synchronization

Instead of maintaining separate systems, Reboots now has one intelligent layer that connects Shopify content and Zendesk Help Center knowledge.

The AI stays grounded in real, structured data — whether it comes from the store itself or the Zendesk environment.

For customers, this simply feels like deeper expertise.
For the team, it means even more requests are resolved automatically — without compromising accuracy.

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From Support Tool to Sales Engine

At Reboots, the Flyweight AI Chatbot does more than answer how-to questions.

It simplifies technical complexity.
It builds confidence.
It guides customers toward the right product configuration.

And the impact is measurable:

• 85% of chat requests are resolved without human interaction
• 12.5% of chats convert into a sale — every 8th conversation generates revenue
• Chat-driven orders show ~18% higher average order value compared to all other orders

The high resolution rate is further strengthened by the Zendesk integration, as the AI can access structured support knowledge in addition to the Shopify store content.

For a brand selling advanced recovery technology, this is powerful.

The AI doesn’t push.
It explains.
It reassures.

Customers receive structured, clear answers in English, German, French, Italian, or Spanish — 24/7.

Sales no longer depend on office hours.
Support no longer repeats the same answers all day.

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Trust Through Technology

One of the biggest concerns around AI is reliability.

Can you trust it?

Flyweight’s graph-based technology ensures the Shopify Chatbot only uses real, up-to-date store and Zendesk content. Every night, the system refreshes automatically. This keeps answers consistent and accurate across markets.

For Reboots, this means:

• Technical details stay precise
• Differences between models are clearly communicated
• Support knowledge remains aligned
• Customers feel guided, not automated

The AI becomes an extension of the brand — not a generic chatbot.

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Daily Impact on the Team

With 85% of incoming requests handled automatically, the Reboots team focuses on what truly matters:

• Product development
• Brand growth
• Strategic partnerships

Instead of answering the same technical questions repeatedly.

The Shopify Chatbot works continuously in the background, selling and supporting at the same time — powered by both Shopify content and Zendesk expertise.

Make more of what’s already there. Turn existing content into authentic conversations.

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Scaling Internationally with Confidence

Reboots operates across Europe and the US, serving customers in five primary languages. Scaling this kind of international presence normally requires heavy support resources.

The Flyweight-powered AI Chatbot scales effortlessly because it is built directly from structured Shopify and Zendesk content.

No duplicated knowledge bases.
No manual retraining for each market.
No operational complexity.

As the Shopify store grows, the AI grows with it.

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Ongoing Success

Reboots continues to use Flyweight AI as a core part of its Shopify infrastructure.

The AI Chatbot for Shopify supports, converts, and guides every day.

The result:

• Higher conversion rates
• Increased average order value
• Reduced support workload
• Consistent brand communication

Reboots proves that AI on Shopify doesn’t need to be complicated.

If you already have amazing content in your store — and structured knowledge in your help center — everything you need for an authentic Shopify AI Chatbot is already there.

Flyweight simply brings it to life.