Stop Answering 'Where is My Order?': Automating the #1 Customer Service Query with Shopify
Are you tired of the relentless influx of 'Where is my order?' inquiries flooding your customer service channels? You're not alone. A staggering amount of support tickets, nearly **50% are WISMO (Where Is My Order) related**. These repetitive questions not only consume valuable time but also detract from addressing more complex customer needs. Discover how to automate these inquiries and reclaim your team's focus with Shopify.
Live Order Status
Real-time tracking for happier customers
Smarter Chat Scenarios
Handle every case from order issues to product advice.
Chat Deep Links
Trigger chat actions instantly with powerful Flyweight AI Deep Links.
Flyweight AI Chatbot for Shopify now with Order Tracking in Chat
Learn how to enable real-time order tracking directly in your Shopify store chat with the Flyweight AI Chatbot. Reduce support inquiries and provide instant order status updates to your customers.