Hodnocení 4.8 z 5 na základě 126 recenzí v Shopify App Store
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Flyweight was up and running in no time! Setup couldn't be easier, and the result speaks for itself. We were able to customize every relevant design element, and our customers started using the live chat from day one. The Flyweight team also provides excellent support, whether it's setting up custom routings or building individual solutions. Highly recommended!
Top Kundensupport
Wir haben ein paar Chatbots geteste und Flyweight AI ist wirklich zu emfehlen.
Sehr leicht zu installieren, weil alles automatisch funktioniert. Leichtes Setup, hat gar nicht lange gedauert und macht einen durchdachten Eindruck. Ich bin mal gespannt wie die APP gleich aktiv funktioniert, der erste Test war jedenfalls sehr zufriedenstellend.
Wir testen die AI aktuell in unserem deutschen Shop: die Integration mit der Shopify App ist sehr einfach und die Qualität der Chatbot Antworten ist wirklich überragend! Uns ist besonders wichtig, dass der Chatbot nicht nur bei der Produktberatung unterstützt, sondern auch im Supportfall Kunden an die richtige Stelle weiterleitet. Zum Beispiel sollen Retourenanfragen direkt an unser Retourenportal geschickt werden, und alles andere an unseren WhatsApp-Support. Mit dem Routing in der App lässt sich das sehr einfach umsetzen.
I’m super impressed by this AI chatbot! It acts as our 24/7 concierge for selling jewelry, offering the most natural conversations I’ve ever experienced from an AI. Setting it up was easy, just one click, with many design options to seamlessly integrate it with our Shopify store. I have to give a shout-out to the Flyweight support team too - I had some extra design requests, and they were fulfilled within 24 hours. Can totally recommend it!
Everything is great. This app can help you both of Chat Ai and search products.
The application is very smart and efficient and can read and memorize your website correctly,very good one
We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.
I think this is incredible! Well implemented, well thought out and excellent interface.
Great App and professional customer service.
Early days but very easy to setup and so far very effective.
Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.
Das Setup von Flyweight ist äußerst unkompliziert, und das Ergebnis überzeugt auf ganzer Linie. Alle wichtigen Designs können individuell angepasst werden, wodurch unsere Kunden bereits ab dem ersten Tag von der Live-Chat-Funktion profitieren. Darüber hinaus bietet Flyweight einen erstklassigen Kundenservice, der bei der Implementierung von Custom Routings oder anderen maßgeschneiderten Lösungen unterstützt. Vielen Dank für eure großartige Unterstützung!
Sometimes the AI is not right or at least not 100% right or talks about things the AI should not have been talking about by giving unneeded info. Sound bad he! But actually not so, because this is a matter of fine tuning with the tools we have available and these issues amounts for a very small percentage of the chats so far. The majority of the chats are just amazing, they blow away my mind completely, the AI is way better then me in many respects:
se ben dettato è fantastico peccato per il limite dei 5000 caratteri. Per quanto riguarda i costi è assurdo che prenda in esame gli accessi e non le conversazioni. Speriamo venga risolto questo limite.
really good app easy to use and the ai is amazing
Una app muy completa y funcional.
Die App ist echt gut, kann viel nimmt arbeit ab, und wenn Sie jetzt noch die Blogs interpretieren könnte wäre es schon fast perfekt.
so far its been great the ai has scanned my store perfectly and is effectively helping customers when support isnt available it is perfect and for 1$ its stupid not to buy.
Brilliant app, great AI responses. Better than all other AI agent chats on the Shopify app store.
As a company we tried a few others A.I Chatbot but they just did not measured up. Flyweight is the champion of them all.
Que la probe y esta muy bien estructurada y con la caracteristica que le puedes preguntar en varios idiomas y lleva directamente al cliente al producto o productos similares a los que solicita el cliente. Felicitaciones
Super easy to install and use for clear results
Execlente APP,su funcionlidad y precios es muy optima!. Exhibe los productos en el panel de diálogo y las respuestas son rápidas y muy precisas.
The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the chat. Some holidays I'll get 100K visitors a day and I see no reason to pay FlyWeight for this. I canceled and moved on. Otherwise the app worked well.
Game changer for our CX team. We integrated Flyweight across our Shopify Plus store and the impact was immediate — faster response times, fewer tickets hitting our human agents, and customers actually getting helpful answers. The AI handles product questions, order status, and routine inquiries without feeling robotic. Setup was straightforward and the team has been responsive whenever we've needed support. If you're running a DTC brand at scale and looking to elevate your customer experience without ballooning headcount, this is it.
So far so good. I have tried other AI bots. This one is great. I need to help customers find product and easily track orders. DONE!
Werkt goed en overzichtelijk! fijn dat het zelf kennis ophaalt
We’ve had a very positive experience so far. The setup was straightforward, the interface is clean, and the AI responses are accurate and easy to customise. It integrates well with our store and improves customer support efficiency.
Good APP , Working good
Funktioniert einwandfrei und ist ein toller Unterstützer.
I installed, set up, and tested the application with hundreds of questions, including tricky ones, and I find the app really great! You don't need to train the app; it connects automatically to your store and collects all the information. I'm happy with it, and on top of that, the subscription plans are fair, allowing a new store like mine to test it without a high cost and to gradually grow for just 1 dollar per month subscription. I think it's a smart approach.
First experience is great: also happy with the guardrails, so it won't get out of control
Great tool
Buena experiencia!!
Excelente!
STILL TRYING
I love how this AI list my products based on the test question I asked it in the trial. The layout is nice, too. I look forward to the sales this AI will get for mew in 2025 and the new year 2026!!!!!
Useful AI Chatbot
It's a great AI chat bot, does everything well, and is very smart. It understands context better than other AI bots I have tested and gives smarter answers to customers. But my only gripe is the subscription model. I don't think the impressions subscription model is a good one, it makes no sense to me. I calculated, and based on our impressions count at around (2.5K to 3.5K a day), even the $99 package is not going to cover it. We are going to be paying $200+ just to run this bot on our site. If it were a subscription model based on how many conversations a person initiates with a bot, that would have been much better for us.
Looking forward to try this app
Have been looking for a bot that really engages. Have tried multiple and always find some limitations. Just discovered Flyweight and had a 45 minute meet/chat with Mathias. Showed me the full potential which is beyond expectations. You can really narrow down so the AI can concentrate on specific areas and appear when necessary. The pricing model is so good too. Plus they are still working on lots of new functionalities with Shopify Integration which are going to put them as a leader in Chatbots. Definitely recommend!
Super Funktionalität, tolles Onboarding Gespräch, sehr leicht anpassbar und indivdualisierbar. Wir sind gespannt, wie der Chatbot von unseren Kund:innen angenommen wird.
It works well, for keeping customers engaged.
This app has genuinely transformed the way we connect with our customers. What started as a simple chat tool quickly became an essential part of how we present our brand. The level of customization is remarkable — we were able to create an assistant that feels personal, warm, and aligned with who we are as a company.
Easy to set up - Love that I can customize to match my theme, brand and personality.
So far easy to install! Testing worked out well and now launching
Onboarding läuft problemlos!
ok ottimo
i am just checking right now
Premiers test positif. je recommande.
Flyweight to świetna, nowoczesna alternatywa dla przeładowanych czatów jak Tidio czy Willdesk. Interfejs jest czysty, intuicyjny i idealnie pasuje do sklepu premium. AI błyskawicznie analizuje produkty i potrafi prowadzić naturalne rozmowy z klientami. Ogromny plus za hosting w UE i zgodność z RODO
So far so good!!
I have to say that I am very impressed! The chatbot has learnt everything about my store and the interactions and responses to questions are fantastic! Very pleased that I decided to try Flyweight AI Chat
Super App and a Real Eyeopener! Flyweight AI is an outstanding chatbot app based on GPT-4.0. It delivers clear, precise answers to customer inquiries and even allows seamless linking to products and services. Highly recommendable for any business looking to enhance customer communication. And best of all: responsive and helpful customer support!
nice, just the design looks old. You need to work on the desing and appearence
I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.
Excellent app
not bad at all, pretty engaging
We're using this app on conquestauto.com. This app is insanely good. This app answers some technical. questions, That even I don't know the answer to offhand. This app does everything, answers all customer questions, helps with tracking and returns. Our call volume has dropped by about 90%, as this app does most of the work for us.
Für einen erfahrenen eCommercler mit KI Leidenschaft ist die Einrichtung leicht, sauber und schnell auch ohne Support möglich. Freue mich auf den Support für das Finetuning. Hinweis ans Team: Mehr Hilfsdokumente (und deutsche Sprache für ein Deutsches Unternehmen) bringen echten Mehrwert.
So far so good! Been desperately trying to find a cheap AI bot that does the job
I have been testing it and so far so good, would love to be able to extend usage to whatsapp and instagram. Also an unlimited plan for bigger stores with a lot of sessions.
Tot nu toe ben ik te vrede het werkt via de backend om alle gegevens op te halen uit je shopify winkel als het nog vergrendeld is. En dat vind ik een plus punt zo hoef je niet je webwinkel te ontgrendelen om de chatbot te testen.
So far, so good. Easy to onboard
Bu uygulamada bir değişiklik yapmadan kurdum web sitemde denedim harika çalışıyor ekibe çok teşekkür ediyorum başarılar diliyorum TAM istediğim gibi çok akıllıca ve çıkarlara uygun cevaplar veriyor tek ricam ekranın türkçe olması
La estoy probando y parece que funciona bastante bien
An incredibly effective app that is both simple to use and remarkably smart straight from the get-go. Unlike other AI chat apps that I've tested it pretty much provides the perfect answer 100% of the time. Tweaking custom answers is super easy and never fails. I'm loving it so far!
great
Excelente, está muito boa nas respostas entendendo muito bem o negócio
Honestly, I just installed this, super easy. Did my first search, amazing response! I could never provide the service this thing will for me. Epic find
WOW , WOW, WOW, Zoveel aps geprobeerd en de meeste zijn toch echt teleurstellend als je ze goed test klanten krijgen echt vaak verkeerde producten geadviseerd en info die niet relevant is. Deze app is geweldig je hoeft hem niet te trainen werkt out of the box al geweldig goed. Ben zeer te spreken. Ook de landinstellingen kan je per taal goed instellen. Ben onder de indruk en tevreden. App is wel prijzig als je zoals ons gemiddelde order bedragen hebt van tussen de 300 en 600 eurioper bestelling dus misschien word dat in de toekomst nog wel een heikel punt. maar voor nu dik tevreden
So far so good. This app literally crawled every page in my store and was able to answer complex questions. I also like that you can train the bot to have a personality that fits your brand. Great work!
This is a wonderful app! I still have some tweaks to make to get everything dialed in just the way we want it, but am impressed so far
quite easy to install
Just started to test it, looks good and the automation is pretty impressive, would be a 5-star review if I could upload conversations for training since my products are kinda tricky and cannot be generalised.
so far so good.. easy set up.
Great app, works very well!
Heel snel antwoord op vragen via mail, zelfs op zaterdag max 1 uur laten hadden we reeds antwoord. Dit is echt wel leuk. Daarnaast hebben ze ook een heel goed systeem die geen data deelt met derde partijen of de chats van jouw website gebruikt om het aanleren van andere chatbots
Very easy to install. I tested it and does an excellent job in picking out the products. It understands in detail, the products in the catalog.
So far very pleasant start. Keep u updated on the overall. But seems very cool.
It works perfectly and is easy to use.
Me sorprende lo fácil que ha sido integrarla
smooth so far
I'm really happy with the Flyweight Chatbot app! It has made a big difference in how we talk to our customers. The AI is very smart and helpful. It's great at understanding customer questions since it searches our whole site and knows our products really well. It gives quick and useful answers to many different questions.
Die Einrichtung geht sehr schnell und die Wissensdatenbank des Chatbot füllt sich auch in kurzer Zeit. Je besser die Texte und Informationen auf der Website sind, um so besser werden diese von Bot kommuniziert. Durch die individuell erstellbaren Frage-Antwort-Texte, kann man manches Thema noch besser vom Chatbot beschreiben lassen. Ich bin bis jetzt sehr zufrieden und ich hoffe, dass es unsere Kunden auch sein werden :-)
Ich habe tagelang mit Superchat verbracht, um alle relevanten Informationen für den KI-Chatbot richtig gut zur Verfügung zu stellen! Das Ergebnis war ernüchternd, denn die Antworten waren jedes mal anders und nicht zu 100 % so formuliert, wie in der Wissensdatenbank mühsam hinterlegt!
Toll App mit genialen Funktionen
“I’m truly impressed with the FLY: AL Chat Personality! It has the potential to boost my sales significantly and provides invaluable support for my business. Highly recommend it to anyone looking to enhance their customer engagement!”
Seems to work well, after some days of tryout. However the number of impressions will clearly exceed the starter pack after some days, although not many chats were generated. Therefore additional money must be spent in order to cover a whole months impressions. Starter Plan for 1$ monthly will only work for very small shop with very low traffic.
We waren al een tijdje opzoek naar een dergelijke app maar deze is de enige die aan onze eisen kan voldoen
Very intutive and I like that you can install a personality. It does a good job of reading your website content. yesnomaybetarot will be a lot of fun for some people.
this app is amazing. it is going to make a huge difference for our service based business!
We have had this app for days now and so far it has been really great. We use Czech language and didn't find any mistakes:)
Simply wow! I am totally thrilled and can recommend the app 100%. It works very well after a short set-up time. It saves a lot of support time and raises the level of support.
I installed it today, for now it seems quite good! But let's see if it works well throughout the time, because I just tested the free version so the products shown are limited. But it seems really good!
Great support and easy installation.
Impressed how well this works, the AI knows everything, and if it doesn’t, it just forwards the request to us! Thought about adding a live chat before finding this app, so glad we didn't have to.
Great app, great support and gdpr and ai act conform, so very high recommended. also a very easy installation and the bot works perfectly. we save a lot of time with the bot answering questions by email before we had this bot working.
So far, I would recommend this app. We are really happy with its features, responsiveness, and technical support. Great job, team!
Easy Setup und direkt gut eingerichtet!
Like that the answers it gives is taken from the website. Would be greater, however, if there was also the option to be able to transfer to a live person. I'll try using this is addition to a live chat app, but I fear it will slow things down, so we will see how it goes.
So far it's working really well, I just installed it today. I do see that the pop up is showing up after I left the field empty to disable it.
The key reason I chose this application was that it is the only company I could trust, as it is fully compliant with GDPR & the AI Act.
I like that the chatbot is trained on the content from our site. Was easy to set up and the free tier is nice for a small business. If it gets used then I'll be happy to pay because it will save time in support and sales. It would be nice to get email summaries of the stats and chats.
Das Set-Up ist extrem simple und ich habe schon viel positives Feedback von Kunden für den Chatbot erhalten! Für Supportanfragen ist jederzeit jemand erreichbar und bei Fragen wird man super beraten.
Wir haben die App seit 14 Tagen im Test und sind bisher von der Performance begeistert. Die KI liefert sehr genaue und für unsere Marke passgenaue Antworten. Zudem übernimmt sie Beratungsaufgaben für die perfekte Produktauswahl (Typenberatung). On top können Kund:innen über den Chat ihren Versandstatus prüfen oder eine Retoure einleiten. Das erleichtert den Workload im Customer Service für uns deutlich.
Amazing Amazing Amazing! The setup was super easy and the answers are just awesome! Edit after some testing: The answers are really reliable. I thought the AI was off on a couple of answers, but the support team helped track down the source URLs of those, and it turned out some outdated pages from us were still online
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