Chat Deep Links

Trigger Chat Actions Instantly with Deep Links

Flyweight AI lets you open the chat and start a predefined conversation using a simple URL parameter called flyweight-chat.
You can use it on any Shopify page:

• Open the chat:
  ?flyweight-chat

• Open the chat with an initial message:
  ?flyweight-chat=where%20is%20my%20order

By adding this parameter to any Shopify page link, you can launch the chat with a specific intent already pre-filled.

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Example Deep Link Use Cases

Deep Links can launch highly targeted flows:

• Support — e.g., “Where is my order?”, "I want to return"
• Product Guidance — start product-specific consultations
• Custom Routing — trigger fully personalized conversation starters

These links work across all Shopify URLs as long as Flyweight AI is installed and active.

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Full Guides

To set up and use Deep Links effectively, check the complete documentation:

👉 How to Use Flyweight AI Deep Links
🇺🇸 English Article
🇩🇪 German Article

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Why Deep Links Matter

Deep Links help your customers reach the right support instantly — no typing required.

Benefits:

• Reduce friction by jumping directly into the correct conversation
• Improve support efficiency and customer satisfaction
• Add powerful CTAs across your store, marketing, and emails
• Enable personalized, context-aware AI support flows

Flyweight Deep Links make your AI chat smarter, faster, and more accessible everywhere.