Chat Deep Links
Trigger chat actions instantly with powerful Flyweight AI Deep Links.
Trigger Chat Actions Instantly with Deep Links
Flyweight AI lets you open the chat and start a predefined conversation using a simple URL parameter called flyweight-chat.
You can use it on any Shopify page:
-
Open the chat:
?flyweight-chat -
Open the chat with an initial message:
?flyweight-chat=where%20is%20my%20order
By adding this parameter to any Shopify page link, you can launch the chat with a specific intent already pre-filled.
Example Deep Link Use Cases
Deep Links can launch highly targeted flows:
- Support — e.g., “Where is my order?”, "I want to return"
- Product Guidance — start product-specific consultations
- Custom Routing — trigger fully personalized conversation starters
These links work across all Shopify URLs as long as Flyweight AI is installed and active.
Full Guides
To set up and use Deep Links effectively, check the complete documentation:
👉 How to Use Flyweight AI Deep Links
🇺🇸 English Article
🇩🇪 German Article
Why Deep Links Matter
Deep Links help your customers reach the right support instantly — no typing required.
Benefits:
- Reduce friction by jumping directly into the correct conversation
- Improve support efficiency and customer satisfaction
- Add powerful CTAs across your store, marketing, and emails
- Enable personalized, context-aware AI support flows
Flyweight Deep Links make your AI chat smarter, faster, and more accessible everywhere.
