Deep Links for the Flyweight AI Chatbot in Shopify

Deep Links allow you to open the Flyweight AI Chatbot in your Shopify store and immediately trigger predefined actions or messages. This is ideal for support replies, guided product recommendations, or custom conversational flows.

To use Deep Links, the Flyweight AI Chatbot must be installed and active in your store.

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Open the Chat Directly

You can open the chat from any shop URL:

shop-url.com?flyweight-chat

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Using Deep Links

Deep Links trigger a specific start message or action instantly. Spaces must be URL‑encoded as %20.

Example: Open Order Tracking in the Chat

Direct entry into the “Where is my order?” flow:

shop-url.com?flyweight-chat=where%20is%20my%20order

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Example: Product Recommendation – Snowboards

Guide customers directly into a product consultation:

shop-url.com?flyweight-chat=i%20am%20looking%20for%20a%20snowboard

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Custom Routing for Precise Responses

Combine Deep Links with custom routing to ensure the chatbot responds exactly the way you want. From there, the AI fully takes over the consultation.

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Use Cases Inside the Store & Support

Deep Links can be placed anywhere — inside support replies, automated messages, or directly within your store.
For example, you can highlight specific chatbot features in the footer:

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Conclusion

Deep Links are a simple but powerful way to guide customers to the right chat flow instantly. Whether for support, sales, or custom routing, Flyweight AI lets you control everything through easy‑to‑use URLs.