Smarter Chat Scenarios
Handle every case from order issues to product advice.
Intelligent Flow Logic
Prebuilt flows cover the most common support cases out of the box:
- Order status & tracking
- Order return / refund
- Order cancellation
- Order change
- Order placement
You can also define unlimited custom flows using simple if–then logic. Responses can collect leads, end the conversation, refer to external URLs, phone numbers, WhatsApp, or email — or trigger custom logic you define.
Seamless Escalation
Unresolved requests can be routed to your team or to specialized flows. You stay in control without lifting a finger.
Benefit for Your Store
Handle repetitive support cases without human effort — improving resolution speed and keeping your team focused.
