Smarter Chat Scenarios

Handle every case from order issues to product advice.

automationcustomer-supportorder-trackingworkflows

Intelligent Flow Logic

Prebuilt flows cover the most common support cases out of the box:

  • Order status & tracking
  • Order return / refund
  • Order cancellation
  • Order change
  • Order placement

You can also define unlimited custom flows using simple if–then logic. Responses can collect leads, end the conversation, refer to external URLs, phone numbers, WhatsApp, or email — or trigger custom logic you define.

Seamless Escalation

Unresolved requests can be routed to your team or to specialized flows. You stay in control without lifting a finger.

Benefit for Your Store

Handle repetitive support cases without human effort — improving resolution speed and keeping your team focused.

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Live Order Status

Real-time tracking for happier customers

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Chat Deep Links

Trigger chat actions instantly with powerful Flyweight AI Deep Links.

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Shopify Chatbot Powered by ChatGPT

Authentic AI chatbot for your Shopify store

🇬🇧Feature

Multi Language

Multilingual AI Chatbot for Shopify Stores

Get Started Today

Try your own AI chatbot for free and see how it grows your business. 7 days free, no limits on traffic or AI chats.

Click "Install" to add the "Flyweight AI" app to your Shopify® store. No credit card needed, no signup required.

Built for Shopify

What Our Customers Say

4.8 out of 5 based on 106 reviews on the Shopify App Store

Maître Philippe & Filles

I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.

PD Customs

An incredibly effective app that is both simple to use and remarkably smart straight from the get-go. Unlike other AI chat apps that I've tested it pretty much provides the perfect answer 100% of the time. Tweaking custom answers is super easy and never fails. I'm loving it so far!

Zero Trace Tours

Honestly, I just installed this, super easy. Did my first search, amazing response! I could never provide the service this thing will for me. Epic find

Optimize GmbH

Easy Setup und direkt gut eingerichtet! Die KI antwortet super auf Kundenanfragen und ist dabei fachlich sehr gut (hängt natürlich von der Webseite ab). Der Support ist Hammer, antwortet in wenigen Stunden und immer fachlich kompetent. Sollte öfters geben.

Venen Engel Shop

Das Setup von Fly ist äußerst unkompliziert, und das Ergebnis überzeugt auf ganzer Linie. Alle wichtigen Designs können individuell angepasst werden, wodurch unsere Kunden bereits ab dem ersten Tag von der Live-Chat-Funktion profitieren. Darüber hinaus bietet Flyweight einen erstklassigen Kundenservice, der bei der Implementierung von Custom Routings oder anderen maßgeschneiderten Lösungen unterstützt. Vielen Dank für eure großartige Unterstützung!

VEYNOU

I’m super impressed by this AI chatbot! It acts as our 24/7 concierge for selling jewelry, offering the most natural conversations I’ve ever experienced from an AI. Setting it up was easy, just one click, with many design options to seamlessly integrate it with our Shopify store. I have to give a shout-out to the Flyweight support team too - I had some extra design requests, and they were fulfilled within 24 hours. Can totally recommend it!

See All 106 Reviews