Flyweight AI Chatbot | AI Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (57)
- Developer
- Flyweight GmbH
Featured images gallery
NEW! Boost Sales & Support with Authentic AI Conversations
Shopify AI Chatbot made authentic. Flyweight brings a dynamic personality and real product knowledge to your store. Set it up in one click to deliver GPT-powered, personalized support using live store content. Boost sales, reduce support costs, and enhance the customer experience — all with Flyweight.
- AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
- Automatically detects the personality of your brand & can be fine-tuned.
- Fluently speaks English and 100+ other languages | GDPR & AI-Act compliant.
- Chatbot based on current Shopify store data and custom routings.
- Enhanced Analytics: Filter and analyze complaints, sales & support interactions.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, German, Dutch, French, Portuguese (Brazil), Portuguese (Portugal), Italian, Spanish, Polish, and Czech
Works with
- Zendesk
- Georgias
Categories
Real-time messaging
Automated responses
Pricing
Try for Free
Free
- ✓ Unlimited AI testing in Preview
- ✓ Initial Load & Initial Graph setup
- ✘ To activate daily refresh → Paid plan
- ✘ To set AI live → Paid plan
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- How does our pricing work?
- → Success-based! Pay as you grow with AI
- → Only $8-10 per 5,000 chat impressions
AI Starter
$1 / month
$10 per extra 5k impressions + 3% on AI-generated revenue (→ only if sale <2h after chat). After 2h = 0% commission.
- 1,500 included chat impressions/month
- Up to 3,000 products (more possible)
- ————————————————————————————————————
- ✓ Unlimited AI Chats
- ✓ Unlimited routing incl. Order-Tracking
- ✓ Fully customizable Brand Personality
- ✓ GDPR & AI-Act compliant
- ✓ Own Knowledge Graph (nightly refresh)
7-day free trial
AI Pro
$30 / month
$8 per extra 5k impressions + 1.5% on AI-generated revenue (→ only if sale <2h after chat). After 2h = 0% commission.
- 10,000 included chat impressions/month
- Up to 5,000 products (more possible)
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- ✓ All features from "AI Starter" plan
- ✓ Add external data: Files, Zendesk, ...
- ✓ Custom data exports
- ✓ Prioritized feature requests
- ✓ Dedicated success manager
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (57)
I'm really happy with the Flyweight Chatbot app! It has made a big difference in how we talk to our customers. The AI is very smart and helpful. It's great at understanding customer questions since it searches our whole site and knows our products really well. It gives quick and useful answers to many different questions.
Here's what I like most:
Smart AI Chatbot: The chatbot is great at understanding what customers ask and giving them the right answers. It's like having a very helpful support person available all the time.
More Efficiency: It has made our response times much faster. Now, our team can spend time on more important things.
Happier Customers: Customers are happy because they get fast support and good information. This has made them like our business even more.
Great Support: The app was easy to set up and works well with our Shopify store. The support, especially from Matthias, has been excellent.
I strongly recommend the Flyweight Chatbot to any business that wants to improve its customer support and make things easy for customers. It's a big improvement!
Seems to work well, after some days of tryout. However the number of impressions will clearly exceed the starter pack after some days, although not many chats were generated. Therefore additional money must be spent in order to cover a whole months impressions. Starter Plan for 1$ monthly will only work for very small shop with very low traffic.
So far so good. This app literally crawled every page in my store and was able to answer complex questions. I also like that you can train the bot to have a personality that fits your brand. Great work!
Very easy to install. I tested it and does an excellent job in picking out the products. It understands in detail, the products in the catalog.
This is a wonderful app! I still have some tweaks to make to get everything dialed in just the way we want it, but am impressed so far
Support
App support provided by Flyweight GmbH.
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